Unified Communications

Through Unified Communications, we connect people, information, and groups by integrating IP communication applications into a unified system that enables users to work collaboratively while improving efficiency, workflow, and cohesiveness.

Unified Communications empowers employees to:

• Access information anytime and from anywhere — such as product specifications, calendars, contacts, messages, and appointment details.
• Quickly and easily connect to information and expertise they need to work most effectively — such as compliance documents, work instruction, tutorials, knowledge resources, templates, process and inventory status, and customer and market information.
• Collaborate dynamically whether co-located or working remotely — one-to-one, one-to-many, or group-to-group.
• Integrate collaborative tools into existing applications and business processes.
• Unleash ideas by increasing opportunities to collect peer input and articulate concepts using multi-media.
• Respond quickly to internal and external customers, which accelerates processes and can yield faster sales cycles, lower inventories, and improved cash flow.

TEC can create an IP Telephony/VoIP solution to match a wide range of company sizes and needs (whether located on premise or hosted) — in partnership with leading equipment and services vendors. Some of our IP Telephony/VoIP supply partners are:

• Cisco Systems
• Cisco Unified Communications Manager
• Cisco Unified Communications Manager Express
• Cisco UC500 series
• Allworx
• Adtran

Unified — or integrated — messaging is the convergence of voice mail, email, and fax messaging. With Cisco Unity Connection, voice messages can be managed in a variety of ways: email inbox, web browser, Cisco Unified IP Phone, smartphones, Cisco Unified Personal Communicator, and more.

Cisco Unified Presence is a business-class platform that connects people through integrated instant messaging (IM) and availability status.

With Presence, employees can immediately see availability status of colleagues, so they can make faster decisions and keep processes moving forward. Presence’s enterprise IM capabilities also enable internal and/or external live group chat for instant collaboration with coworkers and business partners.

Cisco Mobile solutions securely and seamlessly integrate mobile devices into the Unified Communications environment. Professionals can access the voice and data network anytime, from anywhere, and on any mobile device: tablets, laptops, and smartphones.

Video is omnipresent in the business world today. Advances in tools and bandwidth, as well as the rapid evolution of social media and lower start-up costs, have released video from the confines of large-scale conference rooms.

TEC can provide all of your company’s video conferencing and communication technology needs. We offer turnkey solutions from telepresence systems (multi-site, multi-national, and international connection capabilities), to business-class desk-to-desk video conferencing launched by dialing a four-digit extension.

Beyond conferencing, TEC can help your company introduce video into your corporate communications network, where it can be easily accessed for training, promotion, digital asset management, and other uses.

Video conferencing and communication can help your company to:

• Schedule meetings of any size on the fly.
• Reduce travel and meeting costs.
• Increase productivity by improving internal communication and collaboration.
• Standardize training and processes and lower training and hiring costs.
• Extend marketing and communications, and customer/supplier collaboration capabilities.

TEC has partnerships with some of the leading video solutions companies in the industry. Ask us how video can help to transform your business.