Cloud Computing

Cloud computing is an IT buzzword that can mean different things. At TEC, we view cloud computer as a way to confidently release yourself from ongoing and increasing IT hassles, freeing you and your team to focus on core competencies. Via our cloud computing services, TEC can set up remote hosting, management, and maintenance of one or many of your vital communication applications. Our clients find the cloud-computing model is highly reliable, flexible, and secure. Cloud computing empowers companies to:

• Redirect costly assets (people, time, capital) to creating value for customers instead of upgrading equipment and software, trouble-shooting technical problems, and managing network access.
• Quickly and easily scale IT resources and services up or down as needed.
• Reduce energy and space requirements by decreasing the need to own and run power-hungry servers.
• Simplify processes such as billing, vendor-management, and procurement as they relate to IT resources.
• More accurately forecast and plan IT budgets.

TEC can build customized cloud-computing solutions to fit any organization’s needs. Components and vendors that comprise these solutions include:

Online data backup can improve a company’s data-backup routines and provide a highly secure, offsite storage solution. Our service is easy to use, highly available, and more affordable than trying to build and manage your own. If you are still using expensive tape backup systems and tape transport, online data backup will eliminate this expense.

Some highlights of the service include:

• Data is stored in redundant, highly secure Tier 4 data centers.
• Fault-tolerant hardware is supplied by leading industry manufacturers.
• Restoration of data is done via a simple-to-understand Graphical User Interface.
• 24×7 real-time call center support is included.

Hosted Microsoft Exchange® is a fully managed e-mail service that allows users to connect from wherever they are.

Some highlights of the service include:

• Large mailbox storage for users
• Premium anti-virus and anti-spam protection
• SAS 70 Type II Certification
• 99.999% uptime service level agreement – backed by five world-class data centers

Our BlackBerry® hosting service provides true wireless “push” email to BlackBerry smart phones. It includes two-way, wireless synchronization of email, calendar, contacts, and tasks between BlackBerry smart phones and your hosted Exchange service — without the purchase of additional hardware or software.

ActiveSync®’s instant push technology keeps users’ devices constantly synced and updated with the latest email, calendar, and contact data. Hosted ActiveSync means that we manage the entire service for you from our Tier 4 data centers.

Windows SharePoint® 2010 is a powerful platform for building shared-document repositories, corporate intranets, and project-specific web sites. There is no hardware or software to manage, and SharePoint is accessible anytime from anywhere through a web browser. Our hosting from Tier 2 data centers includes monitoring, managing, and maintaining your server 24 x 7 x 365. We also perform daily backups of your SharePoint data, and include anytime customer support.

OCS® 2007 offers companies business-grade, secure instant messaging that includes user presence. Often unknown and untracked by IT or management, public, non-secure IM systems open a business to serious legal and security risks. Our hosted OCS is:

• Secure and private
• Legally compliant
• Built for business use
• Integrates with your hosted Exchange email

Cisco WebEx® is the leading cloud-based business-collaboration suite in the industry today. It combines desktop sharing with audio conferencing. Have you ever been frustrated or embarrassed while trying to hold a virtual conference call with your phone system’s outdated audio-conference bridge? You won’t be with WebEx. WebEx is great for hosting online meetings, sales presentations, and to conduct live interactive training. WebEx offers package choices to suit any business size and requirements. Here are some of the things you can do with WebEx:

• Share documents, presentations, and applications.
• Meet from your PC, MAC, or smart phone.
• Include integrated audio conferencing. (No more six-person limits from your phone system.)
• Stream high-quality video from webcams.

WebEx is hosted in world-class data centers for 99.99% reliability and includes 24 x 7 technical support.